Privacy Policy

Introduction

Welcome to Travmeejoy (“we”, “our”, “us”). We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application (the “App”) available on iOS and Android platforms. Please read this policy carefully. If you do not agree with the terms of this policy, please do not use the App.

Information We Collect

Personal Information

When you create an account with Travmeejoy, we may collect personal information such as your name, email address, phone number, and other contact details to facilitate communication and account management.

Geolocation Data

We collect and use your geolocation data to provide location-based services, allowing you to create and participate in activities near your location. This information enhances your experience by connecting you with other users and relevant events in your vicinity.

Payment Information

Travmeejoy utilizes Stripe Connect for facilitating payments between users. While we do not store your payment details, Stripe securely handles all transaction information. Please refer to Stripe’s Privacy Policy for more information on how your payment data is managed.

Authentication and Analytics

We use Firebase Authentication to manage user sign-ins and Firebase Analytics to understand user behavior within the App. These services help us improve functionality, performance, and user experience.

Advertising

AdMob is integrated into our App to display personalized advertisements. AdMob may collect information about your interactions with ads to provide relevant content and measure ad performance. Please review AdMob’s Privacy Policy for detailed information.

Hosting and Database Services

Our App is hosted on Vultr.com, and we use MongoDB to store and manage data. These services ensure that your information is stored securely and that our App remains accessible and reliable.

How We Use Your Information

  • To provide and maintain our App and its features.
  • To improve user experience by personalizing content and recommendations.
  • To facilitate transactions between users securely.
  • To communicate with you regarding updates, promotions, and support.
  • To analyze usage patterns and enhance the App’s performance.
  • To comply with legal obligations and protect our rights.

Data Sharing and Disclosure

We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, and hosting. These third parties are authorized to use your personal information only as necessary to provide these services to us.

We may also disclose your information if required by law, such as to comply with a subpoena or similar legal process, or when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

Data Security

We implement a variety of security measures to maintain the safety of your personal information. These measures include encryption, secure servers, and regular security assessments. While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • The right to access – You can request copies of your personal data.
  • The right to rectification – You can request that we correct any information you believe is inaccurate.
  • The right to erasure – You can request that we erase your personal data under certain conditions.
  • The right to restrict processing – You can request that we restrict the processing of your personal data.
  • The right to object to processing – You can object to our processing of your personal data.
  • The right to data portability – You can request that we transfer the data that we have collected to another organization, or directly to you.

To exercise any of these rights, please contact us using the information provided below.

Children’s Privacy

Our App is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently received personal information from a child under 13, we will delete such information from our records.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • Email: privacy@travmeejoy.com
  • Address: 8 Place Roger Salengro 31000 Toulouse, France
  • Phone: +33 6 77 70 82 79